FAQS
SOFTWARE AND INFORMATION!
An Owner's Representative will implement a secure project management software system that allows for the mutual exchange of information, with records filed and managed in real-time.
As projects take off, there are countless documents, spreadsheets, contracts, timelines and the like flowing back forth among numerous parties. The Owner's Representative manages, scans and collates all of these documents on behalf of the client.
As the client, you need access to this information, which should be readily available to you 24/7, not housed in a third-party office.
BUDGET! BUDGET! BUDGET!
Serving as your Owners Representative, Structure First remains in charge of a comprehensive project budget that includes hard and soft costs.
Having walked in both sets of shoes - as FI leaders for many years and now as Owner's Representatives serving solely banks and credit unions across the country - Structure First brings years of experience and legions of lessons learned to the table as we custom develop and maintain a solid master budget on your behalf.
From start to finish we track all project-related expenses clearly and concisely, with all of this information readily available for you and your team to see and review 24/7.
TRANSLATOR!
Architects and contractors are more than guilty of using industry-related terminology and acronyms which are often hard to follow and understand. An Owner's Representative assists owners in continually reviewing and discussing the goals of the project, as well as walking them through the drawings and specifications to ensure that everyone is "on the same page" and working in the right direction.
SCOPE IDENTIFICATION AND MANAGEMENT!
Architects and contractors have their roles on a project, but there are many tasks that have to be completed by the owner as well. This includes, but is not limited to, surveys, soil information, GA agreements, Contracts, hazmat, move management, IT management, security systems, and more. The Owner's Representative works with the team to outline and map out the many roles and responsibilities associated with the project, as well as oversees and manages the various components to ensure that nothing is overlooked and everything is running smoothly.
TIME!
You and your team have full-time jobs. Adding a large capital project into the mix increases the burden of your daily responsibilities and takes your eye away from organizational matters and members who require your time and attention.
While an Owner's Representative never replaces an "owner," we, nonetheless, take ownership of your project. We do all of the heavy lifting related to project management, which, in turn, allows you and your employees to focus on your specific jobs at hand.
Every step of the way we keep you engaged and informed about the project via clear and consistent communications and transparent reporting, which allows you to remain "in charge and in the know" at all times without being stretched to the seams.
COST SAVINGS!
You hire an Accountant to do your taxes. More often than not, their efforts return results that cover their fees.
While Owner's Representatives should not make a claim that they will save their entire fee through their efforts, it is a rare case when their involvement does not result in meaningful cost savings for their clients.
Like an Accountant, an Owner's Representative provides you with peace of mind that your project is following industry protocols leading to risk reduction.
COMMUNICATION!
For any new construction or renovation project of any size or budget, there is a team of experts, including architect, contractor, legal, and accounting, to name a few. But who sees the big picture?
As the project ringleader, the Owner's Representative provides clear communication across all channels in an orderly and timely fashion, thereby ensuring the owner's distinct vision and budgetary needs are realized at all times.
By working around the clock on behalf of the owner, the Owner's Representative not only provides the time, experience and expertise needed to prevent project delays and mishaps, but also allows for the owner and his/her internal team to continue focusing on their jobs to ensure a seamless flow of business.
QUALITY!
When it comes to building new or renovating existing facilities, quality should not only come into play at the implementation of construction - it should also be present at every touchpoint of the process.
With an Owner's Representative, you can rest assured that you will receive quality drawings and plans covering all aspects of the project, cohesive reporting, stellar communication, and unparalleled attention to detail, with no stone left unturned.
Additionally, with an Owner's Representative, all documentation and every bit of work leading up to and through punch list will be reviewed for accuracy, timeliness, and quality.